Working Together to Give Your Customers the Online Experience They Have Been Looking For
Why inVue for Cargas
Like Cargas Energy, inVue was developed specifically for fuel companies. With inVue, energy retailers can streamline their customer service operations with real-time data from the Cargas Energy platform. The Customer Self-Service Portal offers consumers hands-on, round-the-clock access to their accounts to order fuel, request service or make payments. The Admin Dashboard makes it easier for customer service reps to respond to requests, solve problems and move on to the next call.
inVue for Cargas includes an internal dashboard and customer-facing portal that deliver: account management, online payment, delivery and service scheduling, transaction and delivery history, personalized and automated email and text messaging, online marketing and more. Expansion modules offer price protection and service contract management and enrollment, remote service calls, bill presentment and distribution, lead tracking and loyalty programs.
Put your messaging in the palms of their hands. Studies show that on average, text messages are opened within 90 seconds, compared to 90 minutes for emails. Integrate your Cargas data with PriMedia’s TextPoint, and take advantage of the fastest way to get your message out.
If you’re like most people, you’re handling your lead tracking with some sort of spreadsheet – or maybe even in a notebook … or with sticky notes! You may never even know who your leads are if your team does not report this information to you.
PricePoint lets you distribute and complete your price protection plans more quickly and see better returns. And, PricePoint’s administrative section is created around your company’s price protection agreements.
OnPoint can set you apart from the competition in so many ways! If you’re like most of our customers, you may have offered a loyalty program where the customer earned credits for some future big-ticket purchase every year they met your qualifications.
Make service agreements as easy and convenient as possible. Customers have 24/7 access to benefits, terms and enrollment; and you can review and manage all your maintenance plans from one integrated portal.
PossiBill™ is a bill presentment and payment solution that provides a wealth of benefits. From cost reduction to accelerated cash flow to paperless billing, PossiBill delivers. Here is a close look at the benefits.
